Privacy policy

Yumeo operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services.

By accessing or using the Services, you agree to this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect:

  • Contact details: name, email, phone number, shipping and billing address
  • Financial information: payment details and transaction data (processed securely via third-party providers)
  • Account information: login details, preferences, and settings
  • Transaction data: products viewed, added to cart, purchased, returned, or exchanged
  • Communications: messages you send to us (e.g., support inquiries)
  • Device information: IP address, browser, device type, and network data
  • Usage data: interactions with our website and Services

How We Collect Information

We collect personal information:

  • Directly from you (when you place orders, create an account, or contact us)
  • Automatically through cookies and tracking technologies
  • From service providers and partners who assist in operating our business

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Personalize your shopping experience
  • Send updates, confirmations, and marketing communications
  • Detect and prevent fraud or misuse
  • Comply with legal obligations

Sharing Your Information

We may share your personal information with:

  • Service providers (payment processing, shipping, analytics, customer support)
  • Our ecommerce platform provider, Shopify
  • Marketing and advertising partners to deliver relevant ads
  • Legal authorities if required by law

We do not sell your personal information.

Third-Party Services

Our Services may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing personal information.

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve functionality and performance
  • Analyze traffic and user behavior
  • Deliver personalized ads and content

You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our Services
  • Meet legal obligations
  • Resolve disputes

Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request corrections or deletion
  • Opt out of marketing communications
  • Restrict or object to certain uses

Children’s Privacy

Our Services are not intended for individuals under 16, and we do not knowingly collect personal data from children.

International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction, including the United States.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised “Last Updated” date.

Contact

For any questions regarding this Privacy Policy, you may contact us through our website support channels.